Customer Service

Top 4 Most Frequently Asked Questions

Are masks mandatory during travel?

It is mandatory to wear a mask on board for the duration of your trip. Please note this mesure will be lifted on June 18th 2022.

Is a vaccination passport required for boarding?

Orléans Express is an essential service to the public. As with pharmacies, grocery stores, businesses and municipal transportation services, a vaccination passport is not required to board.

However, a mask must be worn at all times while inside.

Many other measures are in place to respect all the standards established by the Public Health, for your safety and that of our drivers.

Find out more

Can my child travel alone?
  • Kids aged 8 to 13 years old cannot travel alone on the Orléans Express network.
  • Kids aged over 14 years old can travel alone aboard our coaches.

 

Do you offer rebates for roundtrips?

Roundtrip rebates are currently unavailable.

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Toll-free at 1-833-449-6444
Everyday from 8AM to 6PM

From international: 450-640-1477

SCHEDULE

Please note that times are subject to change without notice. It is possible that some departures are added on holidays. It is preferable to always validate with the ticket search tool.

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