Customer Service

Top 6 Most Frequently Asked Questions

How can I travel with a bicycle?

You can travel with your bike thanks to the Expedibus shipping service.

Find out more

Can my child travel alone?
  • Kids aged 8 to 12 years old cannot travel alone on the Orléans Express network.
  • Kids aged over 13 years old can travel alone aboard our coaches.


When will you be resuming service to Montréal-Trudeau airport?

Service to Montréal-Trudeau will be available as of October 1, 2021.

Where can I find prices for children, seniors, and students?

Those prices are currently unavailable.

Do you offer rebates for roundtrips?

Roundtrip rebates are currently unavailable.

Are masks mandatory during travel?

It is mandatory to wear a mask before boarding and during the whole trip.

View frequently asked questions

To buy your tickets or check your point of departure.