Our client service is available every day from 7 a.m. to 10 p.m.
Home Customer Service Frequently asked questions
Here are answers to all your questions, or almost all of them! If you can not find a satisfactory answer on this page, contact us.
Your account is a must-have (and free) tool to manage everything! Enjoy a direct access to your tickets, order history and Express Meter points!
YOUR NEW REWARD PROGRAM
Buy with your customer account to get more free trips, faster
Bon Point, your new reward program
Travel, Share, Survey. Free travel has never been so easy!
Travel between Montréal and Québec starting at $25. Book at least 8 days in advance to enjoy these fares.
Get more points Bon Point
Share the piece of news of the month from your customer account to earn 25 points Bon Point
Get more points Bon Point
Answer the survey of the month from your customer account to earn 25 points Bon Point