Board in total confidence


Our priority is to provide safe, reliable and efficient transit services to our passengers. Social distancing measures have been implemented on board vehicles and in stations, in line with the instructions issued by the public health.

Measures in place COVID-19

See the measures in effect aboard our coaches and in the bus stations before you travel. Social distancing measures on board buses and in stations have been put in place.

Please note that vaccine passports will not be required in order to travel with Orléans Express.

  • Wearing a mask* is mandatory during the whole trip;
  • Passengers must wash their hands with a disinfectant solution when boarding;
  • Children 12 and under traveling alone are no longer allowed to travel on the network until further notice;
  • Food is allowed on board, but in order to limit the risk of contagion by handling, we ask you to take all your garbage with you when you leave the bus and dispose of them safely as soon as you have access to a garbage can;
  • On-board toilets are accessible but it is suggested to limit its use when possible. A disinfectant dispenser is available inside the bathroom;
  • We now have two types of buses with a maximum capacity of 25 and 27 passengers. This means that we can accommodate two passengers per row, seated in the seats near the window on each side. People living at the same address will be able to sit on the same bench;
  • Anyone with symptoms related to Covid-19 will be denied access to our buses.
*Mandatory on board and during the trip for people 10 years and older. Recommended for children from 2 to 9 years old but not compulsory.



Reinforced cleaning in stations and buses

Although we already comply with a rigorous maintenance and cleaning process for our coaches fleet.

Reminder on the practices to apply

In order to avoid the spread of the virus, it is recommended to practise frequent hand hygiene and coughing/sneezing etiquette.

To find out about all the advice that can help reduce the risk of infection, click here.

Useful resources

We encourage our customers to stay informed about the facts surrounding COVID-19 and recommend the following links to qualified authorities:

The Public Health Agency of Canada. Read more

INSPQ – Public health expertise and reference centre. Read more