Terms & Conditions

Privacy Policy

At Orléans Express, keeping our clients’ personal information confidential is as important as taking care of our clients when they board our coaches.

This is why, throughout our website, including the transaction components, we have assured that any information that you provide us will remain completely confidential and shall not be used for any purpose on which you have not agreed.
Our website uses the latest technology to protect all transactions. Therefore, we can guarantee you that there is no risk to purchasing and/or reserving tickets via our website.

In short, you can have complete peace of mind when purchasing your bus tickets on our site as if you had come to one of our points of sale or made a purchase in a department store!

Orléans Express does not retain any personal information that you give us. We shall only use the information that you agree to provide us for the purposes outlined.

For example, if you give us your contact information to enter a contest, we will only use this information to contact you if you win. This information will be subsequently destroyed.

This commitment also covers any use of personal information for purposes to which you have not previously consented. This means that, under no circumstances, shall Orléans Express agree to sell, rent, transmit or exchange the personal information provided by its clients.

We also guarantee that we will never send you emails that you have not consented to receive. Moreover, if you subscribe to our electronic newsletter, you will always have the possibility of cancelling your subscription at any time.
For any questions about our privacy policy or the security of our site, write us. You can also call us at 1 877 999-3977.
In addition, Orléans Express offers you the option of checking the personal information we keep on you. To learn the extent and content, please send us a written request through regular mail to:

ORLÉANS EXPRESS – Client Service
740 Notre-Dame Street West, Suite 1000
Montréal, Québec
H3C 3X6